Tyler Lindow

San Diego, CA (Hybrid) | Mar 2026 – Jul 2026 (5 mos)

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  Developer Engagement:Built and launched a progressive web app enabling technical founders to refine pitches and practice fundraising in-person with potential customers. Successfully acquired initial paying users.
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  Community Architecture:Established a local technical network by hosting targeted events for product-focused tech professionals and engineers in San Diego.
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  Market Advocacy:Traveled across major tech hubs (NYC, SF) — including weekly trips to LA over a 2-month period — to conduct user research, gather developer feedback, and evangelize the product framework directly with engineers and potential VC investors.

San Diego, CA (Remote) | Mar 2025 – Feb 2026 (1 yr)

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  Program Orchestration:Directed a high-pressure, 5-week strategic website revamp (affirm.com), unifying engineering, design, and product content to successfully unlock critical GMV attribution features.
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  Cross-Functional Performance:Facilitated engineering trade-offs throughout the revamp to optimize mobile performance, driving an incremental $500K GMV during a pre-Black-Friday/Cyber-Monday (BFCM) 2025 promotional window.
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  First-Principles GenAI Upskilling:Spearheaded organizational adoption of LLM code-generation utilities and agentic frameworks via team workshops and one-on-one's, leading to stabilizing the merchant portal at 99.9% uptime and de-risking catastrophic failure points ahead of BFCM 2025.
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  Stakeholder Alignment:Mediated and resolved complex technical conflicts across Manager, Director, and Staff+ levels by defining timelines and written architectural decisions to unblock a critical platform re-architecture, enabling support for 99.99% uptime capabilities.

San Diego, CA (Remote) | Jul 2021 – Mar 2025 (3 yrs 9 mos)

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  Engineering Scaling & Operations Distribution:Hired and scaled the developer support engineering team from 1 to 6 engineers (eventually 9 after re-org), systemized 80% of workflows, and successfully distributed Tier-2 operational load to the operations team to focus engineering bandwidth on platform reliability and root-cause resolution.
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  Enterprise SLA Telemetry ($100M+ & $10B+ Amazon GMV):Architected automated service level agreement (SLA) reporting pipelines and technical root-cause summaries (Python, Flask, Snowflake) for strategic enterprise merchants ($100M+ GMV) and a flagship $10B+ GMV partner (Amazon), eliminating 16 hours of monthly manual overhead and securing 100% executive stakeholder alignment.
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  Self-Service Merchant Onboarding:Maintained and scaled self-service onboarding pipelines, SDK integration tooling, and paved-path documentation supporting thousands of active merchants with zero-touch developer integration.

San Francisco (On-site) & San Diego, CA (Remote) | Sept 2019 – Jul 2021 (1 yr 11 mos)

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  Technical Translation & Liaison:Served as the primary technical point of contact for SMB merchants; established the foundation for data-driven developer advocacy by diagnosing B2B integration bugs, developing ETL pipelines for easier ad-hoc analysis of e-commerce platform issue themes, and translating them into actionable platform solutions to reduce partner churn.

San Francisco, CA (Hybrid) | May 2019 – Aug 2019 (4 mos)

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  Developer Onboarding:Mentored a cohort of ~20 incoming Hack Reactor students, guiding them through practical JavaScript application development, Git/GitHub best practices, and foundational developer workflows.
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  Code Review:Managed multi-repo grading and delivered constructive code reviews, building psychological safety and technical confidence for career transitioners entering the industry.

San Jose, CA (On-site) | May 2017 – Jan 2019 (1 yr 9 mos)

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  Partner Engineering & Curriculum Design:Partnered directly with Google to design and launch hands-on data literacy workshops (e.g., 'Toy Tops'), introducing data and hardware concepts utilizing mobile accelerometers and sensor APIs.
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  Cross-Functional Prototyping:Collaborated with a Staff Engineer and exhibit designers to prototype and run UX-research for a sustainability-focused city exhibit, combining 3D-printed models, graphical projection mapping, and research-backed prompts for museum guests to engage with.
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  Creative Automation & Community:Engineered generative digital signage using JavaScript (p5.js) to automate daily workshop scheduling. Awarded the 'Monthly Innovator Award' for spearheading cross-departmental skill-sharing.

Mountain View, CA (On-site) | Mar 2017 – Nov 2018 (1 yr 9 mos)

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  Community Event Orchestration:Engaged with event attendees and volunteers for large-scale 'Design Code Build' events, introducing Silicon Valley families and Title I students to software engineering.
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  Hardware & Software Integration:Guided diverse groups of students across varying developmental levels through cross-disciplinary engineering exercises, blending physical builds (Rube Goldberg machines) with custom software triggers.
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  Inclusive Technical Storytelling:Delivered engaging, real-time presentations and guided tours on the history of computing to large groups (10 - 20), dynamically adapting complex concepts based on the room's baseline knowledge and integrating insights from industry veterans in attendance.